A family-owned Ohio company based in Stark County · Office technology & water/ice for business Customer Center    (234) 369-9401
Copiers & PrintersManaged PrintWide FormatWater & IceCustomer CenterAboutFree assessment

Office technology that just works. From people who answer the phone.

Copiers, printers, managed print and wide format for Ohio businesses. Local, family-owned, and in your building when you need us.

[Photo: Creative Solutions tech installing an MFP, or the team]

What happens when you call

No ticket queue in another state. A person in Ohio answers, and a tech who knows your machine shows up.

1

You call or submit online

Tell us the machine ID and what's happening. Takes under a minute.

2

Dispatch calls you back

A real person confirms the details and gives you an arrival window. [Target: within X]

3

A trained tech fixes it

Most repairs finish on the first visit because the truck carries the parts. [Confirm rate]

Big enough to handle it. Small enough to know your name.

We'd rather keep a customer for 20 years than sell one extra machine. We only recommend what you need, and we treat your business like our own.

[X]+years serving Ohio
[X] hraverage response
[#]machines under contract

"[Customer testimonial]"

[Name, company]

"[Customer testimonial]"

[Name, company]
[Embed live Google reviews: ★ 4.X · ## reviews]

Paying too much to print?

Get a free, no-pressure print assessment. We show you where the money goes and what we'd change.

Canal FultonCantonAkronMassillon[City][County]

Customer center

Service, toner, meter reads and payments in one place. No login, no hunting through menus.

Where's my machine ID?
[Photo: CS ID sticker on the machine]

Look for the Creative Solutions sticker on the front of your machine. Enter it and we fill in your model.

Machine completely down?

Submit here and we prioritize it, or call dispatch.

(234) 369-9401
Pay an invoice

Secure online payment. Have your invoice number ready.

Go to payments
On the sticker

Find it under the machine's Counter or Meter menu, or attach a photo of the screen.

We email a confirmation with your ticket number.

Service request received

Ticket #[auto-generated] · Confirmation sent to your email

Copiers & printers

Multifunction printers for any size workgroup, plus the software that makes them work harder. [Brands carried]

Kyocera TASKalfa 4001ci color multifunction printer

In the lineup

Kyocera TASKalfa 4001ci
Kyocera TASKalfa 4001ci · 40 ppm color MFP
Epson WorkForce Enterprise color MFP
Epson WorkForce Enterprise · high-volume inkjet MFP
Epson WorkForce Enterprise desktop MFP
Epson WorkForce Enterprise · workgroup inkjet MFP

Purchase, lease or rent

  • Color and black-and-white MFPs
  • Desktop printers for small offices
  • Short-term rentals for events and projects
  • Trained technicians with a stocked parts truck

Software & apps

  • Print management and cost control
  • Scan-to-cloud and document capture
  • Mobile and secure release printing
  • Device monitoring and security

Managed print services

We watch your fleet, ship toner before it runs out, service machines before they fail, and send one predictable bill.

Managed print, in one loop YOURDEVICES report toner levels, page counts and errors AUTOTONER ships before yourun out PROACTIVESERVICE a tech is dispatched before a breakdown ONEBILL cost per page coverstoner, parts and labor You print.We handle the rest.
1–3%of revenue is what most businesses spend on printing without knowing it
30%typical print cost reduction (up to) after a managed print program
0toner cartridges hoarded in a drawer
1number to call for anything

Industry figures commonly cited by Gartner and Quocirca; your assessment shows your real numbers.

Toner that shows up

Devices report levels to us. Supplies ship automatically, so nobody hoards cartridges in a drawer.

Fewer breakdowns

We see error codes and usage before they become a service call.

One bill, one number

Cost-per-page covers service, parts and toner. No surprise invoices.

Wide format

Plotters, large-format scanners and multifunction devices for plans, drawings, posters and signage.

HP DesignJet XL 3600 multifunction wide format printer

HP DesignJet lineup

HP DesignJet XL 3600 MFP
HP DesignJet XL 3600 MFP · print, scan and copy up to 36 in., built for high-volume CAD and GIS
HP DesignJet XT870 printer
HP DesignJet XT870 · 36 in. technical printer for plans and renderings

Who we work with

ArchitectureEngineeringConstructionSurveyingManufacturingGovernmentEducation

What we do

  • Sales and leasing
  • Large-format scanning and copying
  • Service on the plotter you already own
  • Ink, media and supplies delivered

Water & ice machines

Bottleless, RO-filtered water and ice for the break room. Equipment, installation, delivery, parts, labor, mileage, filters and freight all included.

Office bottleless filtered water coolerCommercial Champ filtered water dispenserMonet water and ice machine
Office

Office $89/mo

  • Multi-option filtered water
  • Advanced antimicrobial protection
  • Adaptable placement
  • Advanced RO filtered water system
Commercial Champ filtered water dispenser

Commercial Champ $119/mo

  • Multi-option filtered water
  • Advanced antimicrobial protection
  • Adaptable placement
  • Advanced RO filtered water system
Monet Water and Ice

Monet Water and Ice $179/mo

  • High-capacity ice maker
  • Dual-temperature water
  • Intelligent UV system
  • RO filtered water

For more information contact our sales team · (234) 369-9401 · sales@csfohio.com

Take care of people first

Creative Solutions is a family-owned Ohio business. [Founding year, story, and what sets the team apart.] You'll never be treated like an account number.

[Photo: the team]

Community involvement

[Local organizations and events you support]

Technology partners

[Authorized dealer logos]

Careers

[Open roles]

Get a free assessment

Tell us a little about your office and we'll come look at what you're printing, what it costs and what we'd change. No pressure.

Creative Solutions

2065 Beaumont Ave
Massillon, OH 44647

(234) 369-9401
sales@csfohio.com

Hours: [Mon–Fri X am – X pm]

Call usGet service